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Frequently Asked Questions
WHO IS ENTITLED TO A BUS PASS, AND WHERE CAN I PICK MINE UP?
Full-time students at the London Campus are entitled to a Fanshawe Bus Pass. Students at the London campus receive London Transit Commission bus service 7 days a week, all year from September 1st to the end of August (please note that some restrictions apply). They can be picked up January 3rd, 2013 in the FSU Main Office (SC 2001) between 9 am and 4 pm; January 4th through 11th (excluding weekends) in H cafeteria between 9 am and 4 pm. After the 11th, they can be picked up at the Biz Booth. You must present your campus card in order to receive your bus pass.
I NEED MONEY! WHERE DO I GO?
OSAP
If you are applying for OSAP, you must be registered and your minimum fee payment made prior to the release of your OSAP funding. If you are attending the London campus, you can pick up your student loan by booking an appointment with the Financial Aid Office in Room E2020.
Student Awards
The Awards and Scholarships office in K1003 at the London Campus administers the College’s donor funded awards, scholarships and bursaries as well as the College’s participation in three national in progress scholarship programs (web applications). You can now apply for the great bursaries Fanshawe has to offer online! Visit www.fanshawec.ca/money to see what’s available. For more info on awards, bursaries and scholarships, email scholarships@fanshawec.ca or call 519-452-4466.
To pick up or discuss your OSAP or bursary funds, you must present your Social Insurance Number card and one piece of government-issued photo ID (driver’s license, passport, BYID, etc.)
WHERE CAN I PICK UP MY CAMPUS CARD?
Student cards can be obtained from the Office of the Registrar, Room E1012.
In order to receive a student card, make sure you have paid your minimum required fees and have submitted any required documents to complete your registration. You’ll also need to bring identification - either government issued photo ID (e.g driver’s license, health card with photo) or two pieces of government issued ID (social insurance card, birth certificate).
Returning students continue to use the campus card issued last year. Replacement cards can be obtained for $25.00 from the Office of the Registrar, Room E1012.
WHERE DO I PAY MY STUDENT FEES?
Fees may be paid through all major Financial Institutions using online or telephone banking, at the Office of the Registrar, Room E1012 (in cash, by Interac, by cheque or money order payable to Fanshawe College or by Visa or MasterCard) or online by Visa or MasterCard using Fanshawe’s WebAdvisor Make a Payment process at www.fanshawec.ca/webadvisor. Postdated cheques are not accepted.
HOW DO I FIND OUT ABOUT AVAILABLE HOUSING?
Fanshawe College has created a Housing Services section on their website. You can also visit F2010 or contact 519.452.4282
I NEED FOOD, BUT I HAVE NO MONEY, WHERE CAN I GO ON CAMPUS?
Student Sharing Shop: Student operated food bank and free store.
Location: B1050; Hours: Posted at location; Contact: 519.452.4282
WHERE CAN I BUY TICKETS FOR FSU AND OFF-CAMPUS EVENTS?
The Biz Booth sells tickets and provides information regarding student events, concerts and movies.
Location: At the west end of the Student Union Building (SUB), right before the entrance to J building; Hours: Monday to Thursday 9 am to 6 pm; Friday 9 am to 5 pm (ticket sales end at 4 pm each day); Contact: 519.453.3720 ext. 232
HOW CAN I FIND OUT ABOUT UPCOMING FSU EVENTS?
You can find out about upcoming events by checking out our online events calendar, reading the Interrobang, “Liking” our Facebook page www.facebook.com/fanshawesu or following us on Twitter www.twitter.com/fanshawesu
I’M SICK, WHERE DO I GO?
Medical clinic and Fowler Kennedy Sport Medicine Clinic services are available to students, staff, faculty and community members.
Location: First floor of the Student Centre (1001)
Walk-in Hours: Monday to Thursday 11 am to 12 pm, Friday 11 am to 1 pm; Same Day: Monday to Thursday at 3 pm but by advanced booking only; Contact: 519.452.4230
HOW DO I OPT OUT OF THE HEALTH PLAN?
Only within the first ten days of the semester. A link to the opt-out form will be available at the beginning of each semester at www.fsu.ca/health. Cheques will be available six to eight weeks into the semester. For more info, visit www.fsu.ca/health
I PAID FOR PRESCRIPTION MEDICINE WITHOUT USING MY STUDENT CARD, AND I HAVE A RECEIPT. HOW CAN I GET REIUMBURSED?
You can get reimbursed by filling out a form that is available in room SC2001 in the Student Centre or online at www.fsu.ca/health.
HOW CAN I GET INVOLVED WITH INTRAMURALS?
Intramurals: Occur during scheduled and academic breaks. Includes ice hockey, indoor soccer, golf, softball, basketball, volleyball and touch football.
Location: J1034; Hours: 9 AM to 5 PM; Contact: 519.452.4202
WHERE CAN I PUMP SOME IRON?
Fitness Centre: Fully equipped and professionally operated. Memberships are available to students, staff, faculty and community members at reasonable rates.
Location: J building between the Student Centre and The Student Union Building; Hours: Weekdays: 6:00 AM to 11:00 PM Weekends: 8:00 AM to 8:00 PM; Contact: 519.452.4477
WHERE CAN I ACCESS A COMPUTER?
Homework Lab and Library Research Lab: Reserved for student use only on a first come, first served basis. After hours access requires a valid student ID card.
Location: Homework Lab F1000, Library Research Lab L2005, second floor of library; Hours: 24 hour access.
WHERE DO I BUY BOOKS?
Campus Bookstore: All assigned class textbooks and supplies available.
Location: F1002; Hours: Monday to Thursday 8:30 am to 7 pm, Friday 8:30 am to 4:30 pm; Download your booklist on www.fanshawe.bookware3000.ca
Used Book Shop: For the first two weeks of each semester (not including summer), the FSU runs a consignment Used Book Shop. Check out fsu.ca/usedbooks
I HAVE TEXTBOOKS THAT I WOULD LIKE TO SELL - WHERE CAN I SELL THEM?
You can sell them at the Used Book Shop mentioned above, or you can sell books and other items on our Buy and Sell Page - www.fsu.ca/marketplace
HOW CAN I GET INVOLVED WITH THE STUDENT UNION?
Full-time students can run for Student Advisory Council (SAC) or volunteer for events, athletics or clubs.
Location: SC2001; Hours: Monday to Friday 9:00 AM to 4:30 PM; Contact: 519.453.3720
WHAT CLUBS ARE AVAILABLE AT FANSHAWE?
You can view a list of FSU sponsored clubs by visiting www.fsu.ca/clubs
HOW CAN I GET A STORY OR LETTER PRINTED IN THE INTERROBANG?
You can have your item printed by stopping by the FSU Publications office in SC1012, or by filling out the Submit a Letter to the Editor form on this website.
HOW CAN I PLACE AN ADVERTISEMENT IN THE INTERROBANG?
You can purchase advertising space by contacting Sara Roach at (519) 453-3720 ext. 230 or visit the FSU Publications in the Student Centre room SC1012. Click here for advertising rates.
WHERE CAN I FIND CAREER GUIDANCE?
Career Services: Assist you with finding a part-time, full-time, or summer employment. Also, offer resume and interview assistance.
Location: D1063; Hours: Monday to Friday 8:30 AM to 4:30 PM; Contact: 519.452.4294
WHERE CAN I FIND CONFIDENTAIL COUNSELLING?
Counselling services: Assist students with academic issues, personal matters, and career aptitude testing
Location: F2010; Hours: Monday to Thursday 8:30 AM to 4:30 PM Friday 8:30 AM to 4 PM; Contact: 519.452.4282
I NEED HELP WITH SCHOOL, WHERE CAN I GO?
The Testing and Learning Centre: Tutorial assistance in a variety of subjects, testing and diagnosis of learning disabilities.
Location: A2019; Hours: Monday and Thursday, 8:30 AM to 4:30 PM; Tuesday and Wednesday, 8:30 AM - 7:30 PM; Friday 8:30 AM to noon. Contact: 519.452.4265
Peer tutoring is also available at a rate of $15 for 5 hours.
Location: The Learning Centre, A2019; Contact: Bonnie MacBean bmacbean@fanshawec.ca 519.452.4430 ext. 4959
www.fanshawec.ca/peer-tutoring
WHAT SERVICES ARE AVAILABLE FOR PEOPLE WITH DISABILITIES?
Disability Services: Services to help you with your disability, including non-visible disabilities such as, learning disabilities, medical conditions, and mental illnesses.
Location: F2010; Hours: Monday to Thursday 8:30 AM to 4:30 PM Friday 8:30 AM to 4 PM; Contact: 519.452.4282 or 519.453.8617
I HAVE A COMPLAINT, WHERE DO I GO?
The Ombuds Office: Receives complaints related to all areas of the operation of the College and Student Union.
Location: A2026; Contact: 519.452.4282, 519.452.4430 ext. 4755
WHERE IS THE LOST AND FOUND?
Location: D1027; Contact: 519.452.4400
WHERE CAN I FIND SPIRITUAL GUIDANCE?
Chaplains: Serving students and staff, available by appointment and on a drop-in basis.
Location: D2030; Hours: Posted in D2030; Contact: 519.452.4430 ext. 4352
WHAT SERVICES ARE AVAILABLE FOR FIRST NATIONS STUDENTS?
First Nations Centre: Provide assistance relating to academic, financial, personal/social and spiritual needs.
Location: A1047; Hours: Monday to Thursday 8:30 am to 4:30 pm, Friday 8:30 am to 4 pm; Contact: 519.452.4430 ext. 4619
WHERE CAN I BUY FANSHAWE CLOTHING?
Clothing and Gift Store: Great selection of gift wear, greeting cards, grad wear, backpacks and more.
Location: D1042; Hours: Monday to Friday 8:30 AM to 4:00 PM; Contact: 519.452.4252
WHERE CAN I GET BEER AND CHICKEN FINGERS?
Out Back Shack: All-ages campus pub, cheap food, plenty of drinks and loads of fun.
Location: SUB building; Summer 2012 Hours: Monday to Friday 10 AM to 2 AM; Contact: 519.453.3720 ext. 241. You can view the Shack’s menu here
Frequently Asked Questions
Who is entitled to a bus pass, and where can I pick mine up
I need money! Where do I go?
Where can I pick up my campus card?
Where do I pay my student fees?
How do I find out about available housing?
I need food, but I have no money, where can I go on campus?
Where can I buy tickets for FSU and off-campus events?
How can I find out about upcoming FSU events?
I’m sick, where do I go?
How do I opt out of the health plan?
I paid for prescription medicine without using my student card, and I have a receipt. How can I get reimbursed?
How can I get involved with intramurals?
Where can I pump some iron?
Where can I access a computer?
Where do I buy books?
I have textbooks that I would like to sell - where can I sell them?
How can I get involved with the student union?
What clubs are available at Fanshawe?
How can I get a story or letter printed in the Interrobang?
How can I place an advertisement in the Interrobang?
Where can I find career guidance?
Where can I find confidential counselling?
I need help with school, where can I go?
What services are available for people with disabilities?
I have a complaint, where do I go?
Where is the lost and found?
Where can I find spiritual guidance?
What services are available for First Nations students?
Where can I buy Fanshawe clothing?
Where can I get beer and chicken fingers?
I need money! Where do I go?
Where can I pick up my campus card?
Where do I pay my student fees?
How do I find out about available housing?
I need food, but I have no money, where can I go on campus?
Where can I buy tickets for FSU and off-campus events?
How can I find out about upcoming FSU events?
I’m sick, where do I go?
How do I opt out of the health plan?
I paid for prescription medicine without using my student card, and I have a receipt. How can I get reimbursed?
How can I get involved with intramurals?
Where can I pump some iron?
Where can I access a computer?
Where do I buy books?
I have textbooks that I would like to sell - where can I sell them?
How can I get involved with the student union?
What clubs are available at Fanshawe?
How can I get a story or letter printed in the Interrobang?
How can I place an advertisement in the Interrobang?
Where can I find career guidance?
Where can I find confidential counselling?
I need help with school, where can I go?
What services are available for people with disabilities?
I have a complaint, where do I go?
Where is the lost and found?
Where can I find spiritual guidance?
What services are available for First Nations students?
Where can I buy Fanshawe clothing?
Where can I get beer and chicken fingers?
WHO IS ENTITLED TO A BUS PASS, AND WHERE CAN I PICK MINE UP?
Full-time students at the London Campus are entitled to a Fanshawe Bus Pass. Students at the London campus receive London Transit Commission bus service 7 days a week, all year from September 1st to the end of August (please note that some restrictions apply). They can be picked up January 3rd, 2013 in the FSU Main Office (SC 2001) between 9 am and 4 pm; January 4th through 11th (excluding weekends) in H cafeteria between 9 am and 4 pm. After the 11th, they can be picked up at the Biz Booth. You must present your campus card in order to receive your bus pass.
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I NEED MONEY! WHERE DO I GO?
OSAP
If you are applying for OSAP, you must be registered and your minimum fee payment made prior to the release of your OSAP funding. If you are attending the London campus, you can pick up your student loan by booking an appointment with the Financial Aid Office in Room E2020.
Student Awards
The Awards and Scholarships office in K1003 at the London Campus administers the College’s donor funded awards, scholarships and bursaries as well as the College’s participation in three national in progress scholarship programs (web applications). You can now apply for the great bursaries Fanshawe has to offer online! Visit www.fanshawec.ca/money to see what’s available. For more info on awards, bursaries and scholarships, email scholarships@fanshawec.ca or call 519-452-4466.
To pick up or discuss your OSAP or bursary funds, you must present your Social Insurance Number card and one piece of government-issued photo ID (driver’s license, passport, BYID, etc.)
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WHERE CAN I PICK UP MY CAMPUS CARD?
Student cards can be obtained from the Office of the Registrar, Room E1012.
In order to receive a student card, make sure you have paid your minimum required fees and have submitted any required documents to complete your registration. You’ll also need to bring identification - either government issued photo ID (e.g driver’s license, health card with photo) or two pieces of government issued ID (social insurance card, birth certificate).
Returning students continue to use the campus card issued last year. Replacement cards can be obtained for $25.00 from the Office of the Registrar, Room E1012.
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WHERE DO I PAY MY STUDENT FEES?
Fees may be paid through all major Financial Institutions using online or telephone banking, at the Office of the Registrar, Room E1012 (in cash, by Interac, by cheque or money order payable to Fanshawe College or by Visa or MasterCard) or online by Visa or MasterCard using Fanshawe’s WebAdvisor Make a Payment process at www.fanshawec.ca/webadvisor. Postdated cheques are not accepted.
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HOW DO I FIND OUT ABOUT AVAILABLE HOUSING?
Fanshawe College has created a Housing Services section on their website. You can also visit F2010 or contact 519.452.4282
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I NEED FOOD, BUT I HAVE NO MONEY, WHERE CAN I GO ON CAMPUS?
Student Sharing Shop: Student operated food bank and free store.
Location: B1050; Hours: Posted at location; Contact: 519.452.4282
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WHERE CAN I BUY TICKETS FOR FSU AND OFF-CAMPUS EVENTS?
The Biz Booth sells tickets and provides information regarding student events, concerts and movies.
Location: At the west end of the Student Union Building (SUB), right before the entrance to J building; Hours: Monday to Thursday 9 am to 6 pm; Friday 9 am to 5 pm (ticket sales end at 4 pm each day); Contact: 519.453.3720 ext. 232
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HOW CAN I FIND OUT ABOUT UPCOMING FSU EVENTS?
You can find out about upcoming events by checking out our online events calendar, reading the Interrobang, “Liking” our Facebook page www.facebook.com/fanshawesu or following us on Twitter www.twitter.com/fanshawesu
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I’M SICK, WHERE DO I GO?
Medical clinic and Fowler Kennedy Sport Medicine Clinic services are available to students, staff, faculty and community members.
Location: First floor of the Student Centre (1001)
Walk-in Hours: Monday to Thursday 11 am to 12 pm, Friday 11 am to 1 pm; Same Day: Monday to Thursday at 3 pm but by advanced booking only; Contact: 519.452.4230
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HOW DO I OPT OUT OF THE HEALTH PLAN?
Only within the first ten days of the semester. A link to the opt-out form will be available at the beginning of each semester at www.fsu.ca/health. Cheques will be available six to eight weeks into the semester. For more info, visit www.fsu.ca/health
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I PAID FOR PRESCRIPTION MEDICINE WITHOUT USING MY STUDENT CARD, AND I HAVE A RECEIPT. HOW CAN I GET REIUMBURSED?
You can get reimbursed by filling out a form that is available in room SC2001 in the Student Centre or online at www.fsu.ca/health.
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HOW CAN I GET INVOLVED WITH INTRAMURALS?
Intramurals: Occur during scheduled and academic breaks. Includes ice hockey, indoor soccer, golf, softball, basketball, volleyball and touch football.
Location: J1034; Hours: 9 AM to 5 PM; Contact: 519.452.4202
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WHERE CAN I PUMP SOME IRON?
Fitness Centre: Fully equipped and professionally operated. Memberships are available to students, staff, faculty and community members at reasonable rates.
Location: J building between the Student Centre and The Student Union Building; Hours: Weekdays: 6:00 AM to 11:00 PM Weekends: 8:00 AM to 8:00 PM; Contact: 519.452.4477
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WHERE CAN I ACCESS A COMPUTER?
Homework Lab and Library Research Lab: Reserved for student use only on a first come, first served basis. After hours access requires a valid student ID card.
Location: Homework Lab F1000, Library Research Lab L2005, second floor of library; Hours: 24 hour access.
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WHERE DO I BUY BOOKS?
Campus Bookstore: All assigned class textbooks and supplies available.
Location: F1002; Hours: Monday to Thursday 8:30 am to 7 pm, Friday 8:30 am to 4:30 pm; Download your booklist on www.fanshawe.bookware3000.ca
Used Book Shop: For the first two weeks of each semester (not including summer), the FSU runs a consignment Used Book Shop. Check out fsu.ca/usedbooks
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I HAVE TEXTBOOKS THAT I WOULD LIKE TO SELL - WHERE CAN I SELL THEM?
You can sell them at the Used Book Shop mentioned above, or you can sell books and other items on our Buy and Sell Page - www.fsu.ca/marketplace
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HOW CAN I GET INVOLVED WITH THE STUDENT UNION?
Full-time students can run for Student Advisory Council (SAC) or volunteer for events, athletics or clubs.
Location: SC2001; Hours: Monday to Friday 9:00 AM to 4:30 PM; Contact: 519.453.3720
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WHAT CLUBS ARE AVAILABLE AT FANSHAWE?
You can view a list of FSU sponsored clubs by visiting www.fsu.ca/clubs
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HOW CAN I GET A STORY OR LETTER PRINTED IN THE INTERROBANG?
You can have your item printed by stopping by the FSU Publications office in SC1012, or by filling out the Submit a Letter to the Editor form on this website.
| RETURN TO TOP | |
HOW CAN I PLACE AN ADVERTISEMENT IN THE INTERROBANG?
You can purchase advertising space by contacting Sara Roach at (519) 453-3720 ext. 230 or visit the FSU Publications in the Student Centre room SC1012. Click here for advertising rates.
| RETURN TO TOP | |
WHERE CAN I FIND CAREER GUIDANCE?
Career Services: Assist you with finding a part-time, full-time, or summer employment. Also, offer resume and interview assistance.
Location: D1063; Hours: Monday to Friday 8:30 AM to 4:30 PM; Contact: 519.452.4294
| RETURN TO TOP | |
WHERE CAN I FIND CONFIDENTAIL COUNSELLING?
Counselling services: Assist students with academic issues, personal matters, and career aptitude testing
Location: F2010; Hours: Monday to Thursday 8:30 AM to 4:30 PM Friday 8:30 AM to 4 PM; Contact: 519.452.4282
| RETURN TO TOP | |
I NEED HELP WITH SCHOOL, WHERE CAN I GO?
The Testing and Learning Centre: Tutorial assistance in a variety of subjects, testing and diagnosis of learning disabilities.
Location: A2019; Hours: Monday and Thursday, 8:30 AM to 4:30 PM; Tuesday and Wednesday, 8:30 AM - 7:30 PM; Friday 8:30 AM to noon. Contact: 519.452.4265
Peer tutoring is also available at a rate of $15 for 5 hours.
Location: The Learning Centre, A2019; Contact: Bonnie MacBean bmacbean@fanshawec.ca 519.452.4430 ext. 4959
www.fanshawec.ca/peer-tutoring
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WHAT SERVICES ARE AVAILABLE FOR PEOPLE WITH DISABILITIES?
Disability Services: Services to help you with your disability, including non-visible disabilities such as, learning disabilities, medical conditions, and mental illnesses.
Location: F2010; Hours: Monday to Thursday 8:30 AM to 4:30 PM Friday 8:30 AM to 4 PM; Contact: 519.452.4282 or 519.453.8617
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I HAVE A COMPLAINT, WHERE DO I GO?
The Ombuds Office: Receives complaints related to all areas of the operation of the College and Student Union.
Location: A2026; Contact: 519.452.4282, 519.452.4430 ext. 4755
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WHERE IS THE LOST AND FOUND?
Location: D1027; Contact: 519.452.4400
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WHERE CAN I FIND SPIRITUAL GUIDANCE?
Chaplains: Serving students and staff, available by appointment and on a drop-in basis.
Location: D2030; Hours: Posted in D2030; Contact: 519.452.4430 ext. 4352
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WHAT SERVICES ARE AVAILABLE FOR FIRST NATIONS STUDENTS?
First Nations Centre: Provide assistance relating to academic, financial, personal/social and spiritual needs.
Location: A1047; Hours: Monday to Thursday 8:30 am to 4:30 pm, Friday 8:30 am to 4 pm; Contact: 519.452.4430 ext. 4619
| RETURN TO TOP | |
WHERE CAN I BUY FANSHAWE CLOTHING?
Clothing and Gift Store: Great selection of gift wear, greeting cards, grad wear, backpacks and more.
Location: D1042; Hours: Monday to Friday 8:30 AM to 4:00 PM; Contact: 519.452.4252
| RETURN TO TOP | |
WHERE CAN I GET BEER AND CHICKEN FINGERS?
Out Back Shack: All-ages campus pub, cheap food, plenty of drinks and loads of fun.
Location: SUB building; Summer 2012 Hours: Monday to Friday 10 AM to 2 AM; Contact: 519.453.3720 ext. 241. You can view the Shack’s menu here
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